Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Leominster | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services. Please read it carefully before using our services.

Who We Are

Pharmacy Weight Loss Leominster is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Leominster and across the UK. As a data controller, we are responsible for the personal information you share with us and are committed to handling it lawfully and transparently in accordance with UK GDPR and the Data Protection Act 2018.

Data We Collect

To provide you with safe and effective pharmacy services, we may collect the following types of information:

• Personal identifiers: Full name, date of birth, address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and any other health details required to assess your suitability for weight loss treatments.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal and health data to deliver our pharmacy services safely and legally. Specifically, we use your information to:

• Assess your suitability for weight loss treatment and process your consultation.
• Enable our pharmacist to review and approve or decline your prescription request.
• Arrange dispatch of approved medication, delivered within 1 working day of pharmacist approval.
• Maintain accurate medical and prescription records as required by law.
• Communicate with you regarding your order, treatment, or any safety concerns.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.

We process your health data under the lawful basis of providing healthcare treatment and fulfilling our legal obligations. We will never use your data for unsolicited marketing without your explicit consent.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function correctly and cannot be disabled.
• Analytics cookies: Help us understand visitor behaviour so we can improve our services. These are only placed with your consent.

You can manage or withdraw your cookie consent at any time through your browser settings. Disabling non-essential cookies will not affect the core functionality of our services.

Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Healthcare professionals: Where clinically necessary, such as communicating with your GP regarding your treatment.
• Service providers: Trusted third parties who assist in delivering our services, including secure payment processors and delivery partners, all of whom are contractually bound to protect your data.
• Legal obligations: Where we are required to disclose information by law, a regulatory authority such as the GPhC, or a court order.

All third parties we work with are required to handle your data securely and in line with UK data protection law.

Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Financial records are kept for 6 years in accordance with HMRC requirements.

Data Security

We take data security seriously and employ appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our website uses SSL encryption to keep your data secure in transit.

Your Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data where there is no lawful reason to retain it, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider in a portable format. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your personal information, please contact us:

Pharmacy Weight Loss Leominster
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours. If you are unhappy with how we have handled your data, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the UK.